We analyzed 285 negative reviews from the top 5 Restaurant Reviews apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
43% of negative reviews mention this issue.
"Search is terrible"
"The search functionality in this app is pretty much the worst search in the history of searches"
36% of negative reviews mention this issue.
"Can’t do its one job correctly"
"Resy Will Leave You Handling Their Mistakes Alone"
28% of negative reviews mention this issue.
"Infuriating login process"
"sign in messed up"
22% of negative reviews mention this issue.
"Can’t book reservations 3 hours apart on same day"
"Auto cancellation policy is insane"
30% of negative reviews mention this issue.
"App is still bad"
"Glitchy and unusable"
15% of negative reviews mention this issue.
"Horrible customer service"
"Terrible support"
Design and usability issues driving negative reviews.
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