We analyzed 832 negative reviews from the top 5 Contract Signing apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
46% of negative reviews mention this issue.
"I was charged $95 for a free trial."
"They won't let you cancel and keep charging you."
31% of negative reviews mention this issue.
"The app is not user friendly at all."
"Navigation is confusing and hard to add new templates."
28% of negative reviews mention this issue.
"App crashes every time I try to open a document."
"Keeps crashing when signing documents."
23% of negative reviews mention this issue.
"No support!"
"Customer service is unresponsive."
19% of negative reviews mention this issue.
"You can't download documents without a subscription."
"Even to sign your own document, you have to pay."
15% of negative reviews mention this issue.
"Doesn't work on iPad."
"Mobile version lacks features and is hard to use."
Design and usability issues driving negative reviews.
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