We analyzed 1,411 negative reviews from the top 5 Dashcam apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
62% of negative reviews mention this issue.
"It keeps sending me into loops and doesn’t connect"
"Only connect when you're in the car but when I go indoors and disconnect it won’t connect"
36% of negative reviews mention this issue.
"The app continually crashes now"
"App keeps freezing while trying to load videos"
29% of negative reviews mention this issue.
"I can’t access camera footage via this app"
"Videos do not play back after 9-10 minutes"
19% of negative reviews mention this issue.
"This app is a battery hog!"
"The app drains my battery even when I’m not in my car"
17% of negative reviews mention this issue.
"Customer service just asking to send screenshots without any solution"
"I have emailed them a dozen times. I cannot get back into my account"
15% of negative reviews mention this issue.
"The new app doesn’t work with older detectors"
"No longer supports my Passport Max 2"
Design and usability issues driving negative reviews.
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