We analyzed 933 negative reviews from the top 5 Business Card Scanner apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
52% of negative reviews mention this issue.
"I have to correct almost every entry; it takes more time to fix than to type from scratch."
"The app constantly misreads names and numbers, making it unreliable."
47% of negative reviews mention this issue.
"They charged me $49 without notice after a 'free trial'."
"The app is a scam; they keep charging me even after I cancelled."
29% of negative reviews mention this issue.
"Years of contacts deleted after an update."
"Lost all my data with the new version."
34% of negative reviews mention this issue.
"Customer service is terrible; they never respond."
"No way to contact support; emails go unanswered."
25% of negative reviews mention this issue.
"The app keeps crashing every time I try to scan a card."
"App crashes on iOS 16; needs immediate fix."
21% of negative reviews mention this issue.
"Cannot export to Salesforce despite paying for premium."
"No integration with Outlook contacts."
Design and usability issues driving negative reviews.
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