We analyzed 45 negative reviews from the top 5 Headache Board apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
18% of negative reviews mention this issue.
"I spent every night for 90 days entering data with the promise that after doing this my migraine triggers would be revealed, only to find at the end of 90 days that I would have to pay $50 to upgrade just to find out"
"At no point did I ever see that the ONLY reason for this app is to sell my data back to me for $50"
16% of negative reviews mention this issue.
"I usually have to reboot my phone at least once to get it to connect and I have a newer iPhone. It often gives me messages that it's not set up, or that I don't have permission"
"it is impossible to get the unit to synch with the adhesive pad. it won't recognize the pad and the it times out"
11% of negative reviews mention this issue.
"I started my setup and only got as far as entering my meds and Nurtec and Aimovig weren't in the database. Anyone who watches commercials has heard of these"
"Missing a preventative treatment I use, a relatively new CGRP inhibitor"
13% of negative reviews mention this issue.
"I wish I could add data that's more than a few days old. Some people, like me, log their migraine info on a notepad and then enter their own data into a tracker app"
"Give users the benefit of the doubt that they are capable of remembering past a few days ago when their headaches happened"
9% of negative reviews mention this issue.
"As for the device you can only use it 12 times and have to get a new one. This is crazy that it can't be recharged or just refilled"
"I have to do 2 treatments in a row to get rid of my migraines and you only have a handful of treatments per devise"
11% of negative reviews mention this issue.
"Startup screen pops up for a few seconds, and then the app just bails"
"the app continually crashes when I attempt to connect my device"
Design and usability issues driving negative reviews.
Users report having to navigate through dozens of screens and answer 50+ questions daily just to log a single headache, making the app unusable for frequent tracking
"Entering one headache requires going through a gazillion screens. I will never use it deleted"
App asks when headache ended while user is currently experiencing it, forcing inaccurate data entry
"The app asks for the time your headache ended, even though you are logging a headache you currently have. Why does it do this? It will skew the results"
Users experience severe lag when typing, with the app struggling to keep up with basic text input
"the response to typing is beyond aggravating. I can type a word and it will take forever to show up"
Users unable to create accounts due to confirmation emails never arriving or verification links not working
"It would be great to actually use the device but unfortunately you require a confirmation of email and despite having tried with different email addresses each time I tried to create an account. I don't actually receive the confirmation email"
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