We analyzed 40 negative reviews from the top 5 Knitting Companion apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
35% of negative reviews mention this issue.
"This 'update' is trash. It screams that it was written by AI and is just awful. Everything that was user friendly and nice about the app was removed"
"With the update you completely lost your progress markings on projects. How absolutely terrible for people with in projects in process"
20% of negative reviews mention this issue.
"It's internet dependent. This is a major problem, it means you cannot use it on the plane, or the train, or a boat or in any part of the world where there is no internet"
"the need for internet access makes it really limiting. It will not save my row counter or notes (and therefore be inaccurate) if used in a place"
30% of negative reviews mention this issue.
"In almost every video the camera moves away from the presenter's hands while the presenter does the most important step"
"Some videos are out of focus. Others have no sound. One video started out with the knitting off screen. Really? I paid for this!"
25% of negative reviews mention this issue.
"As others have stated I'd happily pay for a premium for this app if it would just save my progress. It's just not trustworthy to leave and come back and know your progress is saved"
"It also ends up not saving notes I take in a pattern when not well connected"
15% of negative reviews mention this issue.
"I had deleted this app due to its unbearable size but downloaded it again when I noticed it had been updated. It is still big and still does not allow for archiving videos"
"This is such a handy reference, its easy to follow their directions. Down side is it takes a lot of data space on the iPhone, sadly"
22% of negative reviews mention this issue.
"I'm a fairly new knitter, and this app didn't teach me anything. I can't imagine why it has all the five star ratings. I've seen more info in free apps. DONT BUY THIS APP!"
"I was able to find better, more in depth videos for free on YouTube"
Design and usability issues driving negative reviews.
App redesigns introduced excessive dropdown menus and unintuitive layouts that made previously simple tasks difficult
"Everything that was user friendly and nice about the app was removed and put into stupid drop down tabs"
Users experience persistent technical failures requiring deletion and reinstallation
"This app consistently fails to open. It needs to be debugged. Every time I want to go in to see the pattern, I have to delete, reinstall, and then re log in"
App-displayed patterns contain errors compared to PDF versions, breaking user trust
"I was looking at the pdf of the pattern and I've found numerous places where the app lists differe"
Users cannot find techniques or stitches they need, forcing them back to YouTube
"I would like it if there were more videos and if the search feature were a little better"
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