We analyzed 1,451 negative reviews from the top 5 Home Valuation apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
37% of negative reviews mention this issue.
"Zillow is showing my house as being sold in January, 2026. It was not sold."
"Many homes are in a 55+ community but not mentioned in the listing."
29% of negative reviews mention this issue.
"App freezes when you put a dollar amount in the max field within filter."
"The app constantly freezes and is unable to use."
21% of negative reviews mention this issue.
"I have contacted Zillow to correct this and they did nothing."
"No phone number, no help. I have rented my house from this site."
19% of negative reviews mention this issue.
"I literally just got 6 notifications in the past 2 minutes for houses on sale across the country."
"Stop sending me emails."
15% of negative reviews mention this issue.
"Zillow has it valued at what I purchased it for!!!"
"Redfin under values my home greatly."
14% of negative reviews mention this issue.
"They sell your information."
"Just know they make $357 by you filling out your profile information and selling it to scammers."
Design and usability issues driving negative reviews.
Get the complete Home Valuation market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee