We analyzed 721 negative reviews from the top 5 Kids Education apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
67% of negative reviews mention this issue.
"Everything was too much money me and my kid were trying to play and everything cost this is a kids game not a bank."
"You literally gotta pay for damn near everything and i CANT delete it."
38% of negative reviews mention this issue.
"App basically still doesn’t work. Constant freezing while asking a million times if you want to purchase an upgrade."
"It will not allow me to add it to a second device and continue on the same path."
54% of negative reviews mention this issue.
"I started the 7 day free trial two days ago & they’re already charging me the $80 yearly subscription price."
"They will charge your card even though you sign up for a free trial."
29% of negative reviews mention this issue.
"Customer support is extremely slow—replies take 48 hours (if at all)."
"When I confronted them they sent an email telling me I was wrong."
45% of negative reviews mention this issue.
"You have to buy the stuff for you to let you do it."
"Barely any was free to use and it only gives you half of the game for free."
33% of negative reviews mention this issue.
"The lengths I had to go to cancel this membership was ridiculous."
"I have been trying to cancel my subscription for two months now and there’s no way to do it."
Design and usability issues driving negative reviews.
Get the complete Kids Education market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee