We analyzed 404 negative reviews from the top 5 Exam Prep apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
72% of negative reviews mention this issue.
"Everything is behind a paywall- even stuff that used to be free"
"Used to be good resource, now the company cares more about profit than education. Shame…"
35% of negative reviews mention this issue.
"Before I can even finish a set of flashcards the app crashes and has me reopen it 40 million times."
"Updated the app and it reset all my progress"
28% of negative reviews mention this issue.
"I subscribed to Quizlet plus and it still kept asking me to upgrade to plus for $44.99 to access the study features!"
"Paid for premium but nothing unlocked, what a scam."
22% of negative reviews mention this issue.
"The questions were not representative of the test. I got an 83% on the last mock exam and then failed my actual exam."
"Teaches Incorrect Info! A vast majority of the situational question answer choices were so easy."
19% of negative reviews mention this issue.
"So many ads, if I could pay a dollar to get rid of ads for a year omg"
"I’d rather watch an ad or something. Not everything should be a subscription service."
17% of negative reviews mention this issue.
"Tried contacting support, no response."
"The help center doesn’t help with this kind of thing."
Design and usability issues driving negative reviews.
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