We analyzed 845 negative reviews from the top 5 File Manager apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
65% of negative reviews mention this issue.
"'Subscription model is ridiculous for a file manager app'"
"'I paid for the app years ago, now they want me to subscribe!'"
52% of negative reviews mention this issue.
"'App crashes whenever music plays'"
"'Crashes constantly when trying to download files'"
48% of negative reviews mention this issue.
"'Too many ads. Makes the app unusable'"
"'Every action triggers an ad, unbearable!'"
45% of negative reviews mention this issue.
"'Can't access files on Google Drive'"
"'Files don't show up in the app'"
32% of negative reviews mention this issue.
"'No response from customer service'"
"'Support is unhelpful and dismissive'"
28% of negative reviews mention this issue.
"'Paid features now behind a subscription'"
"'Lost all my pro features after an update'"
Design and usability issues driving negative reviews.
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