We analyzed 163 negative reviews from the top 5 Debt Free apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
62% of negative reviews mention this issue.
"Update deleted EVERYTHING! Boo"
"All my data is gone."
47% of negative reviews mention this issue.
"Update is confusing"
"New format is impossible to read"
22% of negative reviews mention this issue.
"Customer support is not answering emails"
"Emailed support weeks ago and have yet to receive a response"
15% of negative reviews mention this issue.
"Mortgage payoff date completely wrong"
"Doesn't calculate interest correctly"
18% of negative reviews mention this issue.
"Keeps crashing"
"App started off great, but then it stopped recording information"
12% of negative reviews mention this issue.
"Can't change the currency!"
"No bi-weekly support"
Design and usability issues driving negative reviews.
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