We analyzed 1,245 negative reviews from the top 5 Magazine apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
42% of negative reviews mention this issue.
"The app keeps crashing when I try to open."
"Terrible app, it hangs and crashes constantly."
31% of negative reviews mention this issue.
"Why does a paying subscriber need to see these extremely repetitive ads?"
"Seems like a $80 a year subscription is not enough; they cram every article with ads."
37% of negative reviews mention this issue.
"Can't access magazines offline, even if downloaded."
"Turns out, when you are not connected to WiFi, you can’t access your magazines."
29% of negative reviews mention this issue.
"I have a subscription, but it says please enter your email and password."
"App won’t let me log in even after resetting the password."
18% of negative reviews mention this issue.
"Customer service is non-existent, they never even reply."
"Terrible customer service, I can never talk to a human."
25% of negative reviews mention this issue.
"Very difficult to navigate."
"Clumsy app, hard to find simple features."
Design and usability issues driving negative reviews.
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