We analyzed 65 negative reviews from the top 5 Dog Tracker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
32% of negative reviews mention this issue.
"You are able to track around 5 events then it asks you to pay for a membership to be able to track any more events. $9.99 just to take note of when my puppy did her thang, wack."
"After five or so events it tries to force you to subscribe. Not every app we use in our daily lives is worth a subscription, and this is definitely one of them."
28% of negative reviews mention this issue.
"it randomly crashed gives 'not found' errors when trying to save events and then deleted half of the events we'd added."
"Yesterday I updated to the newest version and now it crashes every time I try to open it. Really bummed I can't use it anymore."
15% of negative reviews mention this issue.
"with the recent update I was signed out and cannot get back in or reset my password. It's almost as if my account was deleted. Very disappointed to lose all"
"I love the app but since the update tonight I can no longer log in. I don't even get a link when I click on reset password."
12% of negative reviews mention this issue.
"I then upgraded the app so we could continue to track but my husband can't track with me unless he also upgrades his app."
"My husband and I use this app to keep track of our dog. A previous version let multiple people contribute, but this one does not."
11% of negative reviews mention this issue.
"The watch app is extremely buggy and leaves a lot to be desired. The watch app is a great idea because you can quickly log events without taking out your phone, but in practice most events logged through"
"The app is great and does exactly what I need but it'd be nice if the Watch app worked. Says to make sure I'm signed in and Bluetooth is enabled."
9% of negative reviews mention this issue.
"I added my first 2 dogs and when I went to add a 3rd, it was either $30/year or $3/month. I do not understand why th"
"if you want more than one pet you have to pay"
Design and usability issues driving negative reviews.
Users find the process of logging simple events (potty, feeding) unnecessarily complicated with too many steps and poor UI design
"This is a useful app but would be a lot better with some basic improvements - easier ways to log events (currently multiple clicks involved)"
Apps require account registration upfront before users can evaluate functionality, leading to frustration and data privacy concerns
"First forces you to make an account and take your data when you try to use it. When you create an account, it asks you to buy the 'Pro' version to use any features."
Critical onboarding and core functionality buttons fail to respond, preventing users from setting up or using the app
"When I first created my account the app wanted me to add a pet, so I try to click on 'add pet' and it does not work. I keep clicked on that button and it does nothing."
Apps experience buffering and slow performance even with strong network connections when logging events
"Logging activities, even on a strong 5G signal, often results in lag and buffering. Launching the app does the same"
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