We analyzed 1,421 negative reviews from the top 5 Ev Charging apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
45% of negative reviews mention this issue.
"I can't add a payment method, keeps saying 'system error'."
"App won't accept my credit card, so frustrating."
38% of negative reviews mention this issue.
"App crashes every time I try to start a charge."
"It shows an error message and never loads stations."
32% of negative reviews mention this issue.
"I've been on hold for over 30 minutes with no help."
"Customer service is useless, they never solve my issue."
27% of negative reviews mention this issue.
"Says there are chargers available, but they're all full."
"App shows a charger is working, but it's broken."
22% of negative reviews mention this issue.
"Chargers are too slow, takes forever to charge."
"The charging speed is half of what is advertised."
20% of negative reviews mention this issue.
"Charged me $40 just to start charging, ridiculous!"
"Why are there so many hidden fees on my bill?"
Design and usability issues driving negative reviews.
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