We analyzed 37 negative reviews from the top 5 Allergy Board apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
43% of negative reviews mention this issue.
"This app is impossible to navigate. Even the simplest thing like getting the map to focus on the area I wanted to search was difficult."
"The layout is confusing and the search isn't great."
35% of negative reviews mention this issue.
"The search function will not allow you to hit enter and does not recognize location even after allowing location tracking"
"I'll hit the near-me button and it'll bring me to Chicago...I live in Philly."
32% of negative reviews mention this issue.
"I live in a very large college campus town, I was surprised to see there is nothing on this app for my location."
"there is no way to differentiate between your allergies and the allergies of a family member"
27% of negative reviews mention this issue.
"The first 4 product listed as 'safe' for my allergies had the allergens as the main ingredient"
"I was still being shown recipes with ingredients I can't have. This app is a complete farce."
19% of negative reviews mention this issue.
"users are required to share too much unnecessary personal data such as the age and gender of my child"
"Have a picture ready. It's a requirement along with much personal info."
11% of negative reviews mention this issue.
"Download this if you like constant meaningless clickbait notifications from the company."
"now I'm getting message after message from them. I hate that."
Design and usability issues driving negative reviews.
Users cannot complete signup due to zip code validation failures, email rejections, and mandatory photo requirements
"Soo you have to search for your area, by zip code, during the initial setup process. Unfortunately, the app would just keep searching and then come up blank"
App requires users to add avatars, give ratings, and complete extensive profiles before being useful
"Difficult to use, forces me to add avatar and give ratings, and still has almost no ratings on things I'm looking for"
Products shown are from defunct companies with 2-3 year old reviews, indicating poor data maintenance
"The first product I was interested in was from a company that had went out of business a month earlier. The reviews were from 2 and 3 years ago."
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