We analyzed 402 negative reviews from the top 5 Aging apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
95% of negative reviews mention this issue.
"It said it was free but it's not I don't like this I don't like this I said it was free it's not free so do not get it at all that's why it's a lie you thank me later because I'm telling you just don't get this app it's a lie and scam"
"This game is like, 'oh, we should list this as free, so people can BUY our app."
88% of negative reviews mention this issue.
"You want to know why well first it said it was free you click on free and it comes up with 79.99 a month or 35.99 a week or 7.99 3 days it's to expensive I am 12 go to work and I can't afford it"
"Absolutely insane. Who would pay that much for a dumb game I'll forget about in an hour. I get that you need to make money and this game definitely can't be free, but this is literally changing you $1 every day. That is $27 a month, and $324 a year."
45% of negative reviews mention this issue.
"I downloaded this free app. The next day when I try to open it to check it out, it promoted me to use my face-ID to open it. I was charged $75 for opening the app."
"When I opened it it immediately popped up to pay $69.99 I tried to double tap my home button to get out of it and it started processing my payment because of my thumb print."
62% of negative reviews mention this issue.
"I wanted to see myself older, and all it did was give me gray hair!"
"Ok so when they draw you it's different colors I'm black and it made me blue and I have a green wall and it made it black and I'm NOT color blind so fix that and when I did my cartoon it made me bald I literally have a lot of hair"
38% of negative reviews mention this issue.
"Our child downloaded this app on my phone without my/our knowledge. There's no way to easily 'unsubscribe'. So we'll be getting dinged financially every week (grrrrr) during a worldwide pandemic until we can get it to stop."
"I signed up for the free trial, I don't remember how long it was for, but they make too hard to unsubscribe."
92% of negative reviews mention this issue.
"I tried the cartoon effect and it said I need to pay money.I tried to do the animal face and I had to pay money.I tried EVREYTHING and I had to pay MONEY!"
"When I clicked on the app and I went in it it said I HAD to pay to get in and do it."
Design and usability issues driving negative reviews.
Users are trapped in a payment flow immediately upon opening the app with no obvious way to decline or exit without agreeing to pay
"I tried to close the add but there was no x."
The app doesn't clearly communicate pricing or that users will be charged, leading to surprise charges
"When I open this app, there is continue button let you press provide some some app information but it never mention I need to pay!"
Kids download the app thinking it's free and either accidentally subscribe or don't understand they're committing to payment
"Our child downloaded this app on my phone without my/our knowledge."
Ads show impressive transformations that the app doesn't deliver, creating disappointment
"I got this game bc it had these adds with these cool pics of pictures turning into a cartoon. I know you can believe everything you see but it seemed real. I got it and when u go to the cartoon and choose a pic or just take a picture it doesn't look"
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