We analyzed 1,081 negative reviews from the top 5 Diet Planner apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
47% of negative reviews mention this issue.
"Customer service is basically non existent."
"No response from Healthi to my many e-mails to rectify the problem."
38% of negative reviews mention this issue.
"The new update ruined everything."
"Updated app and it logged me out."
35% of negative reviews mention this issue.
"No refund has been offered."
"I was charged twice for the Pro version twice in one week."
32% of negative reviews mention this issue.
"Lost 3 years of data."
"All my data is gone with the update."
29% of negative reviews mention this issue.
"Many packaged products come up for much higher points."
"The database of foods available is limited."
27% of negative reviews mention this issue.
"The app keeps glitching and freezing."
"App is too small on iPad."
Design and usability issues driving negative reviews.
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