Top Problems With Diet Planner Apps in 2026

We analyzed 1,081 negative reviews from the top 5 Diet Planner apps on the App Store. Here's what users hate most.

1,081
Reviews Analyzed
10
Issues Found
75/100
Opportunity Score

Top User Complaints

Ranked by frequency — how often each complaint appears in negative reviews.

#1: Poor customer service and support

High Severity

47% of negative reviews mention this issue.

"Customer service is basically non existent."
"No response from Healthi to my many e-mails to rectify the problem."

#2: Frustration with recent app updates

High Severity

38% of negative reviews mention this issue.

"The new update ruined everything."
"Updated app and it logged me out."

#3: High subscription costs and billing issues

High Severity

35% of negative reviews mention this issue.

"No refund has been offered."
"I was charged twice for the Pro version twice in one week."

#4: Loss of data and features

Medium Severity

32% of negative reviews mention this issue.

"Lost 3 years of data."
"All my data is gone with the update."

#5: Inaccurate or limited food databases

Medium Severity

29% of negative reviews mention this issue.

"Many packaged products come up for much higher points."
"The database of foods available is limited."

#6: Bugs and technical issues

Medium Severity

27% of negative reviews mention this issue.

"The app keeps glitching and freezing."
"App is too small on iPad."

UX Pain Points

Design and usability issues driving negative reviews.

Confusing navigation and poor layout

Inability to view or edit previous days' logs

Difficulty in logging food due to cumbersome process

Lack of synchronization across different devices

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