We analyzed 28 negative reviews from the top 5 Tennis Tracker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
25% of negative reviews mention this issue.
"after an update I lost tons of matches and player data"
"I have had 5 matches now that have not saved after match point"
21% of negative reviews mention this issue.
"After updating to iOS 18 and WatchOS 18, the watch app will crash within 1-2 games"
"The last time the app crashed right after match point and it will not load again"
18% of negative reviews mention this issue.
"right off the bat you have to pay if you have a match with more than one set"
"We are expected to pay to log more than 3 matches a month?"
14% of negative reviews mention this issue.
"Don't like the fact that you have to put in so much detail to track a live match. I don't want to be required to put my partner's name and email address"
"In order to enter a player, you have to add their email"
14% of negative reviews mention this issue.
"This app does not work on Apple watch!!!!!"
"Not useful at all for tracking score on Apple Watch because you can't see past set scores during match"
11% of negative reviews mention this issue.
"Will not let me finish signing up. The circle just goes around. I'm waiting for a verification number"
"I downloaded the app this morning and can't get past the update profile page"
Design and usability issues driving negative reviews.
Users struggle to understand what's free vs paid, can't complete registration, and don't know how to use basic features
"I'm not sure what to do to do anything in this app"
Critical scoring bugs where points are awarded to the wrong player
"Whomever I award the point to the app allocates to the opposing player"
Multi-device usage for families watching different matches fails
"the family shared doesn't work since my wife and I go to different games to watch our son"
Users expecting real-time stats don't see updates during matches
"I kept refreshing but there were no live stats. Frustrating."
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