We analyzed 29 negative reviews from the top 5 Networking Tracker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
69% of negative reviews mention this issue.
"This app is a total joke you scan it comes back with 21 detected items and you cannot see any of those unless you pay. This is not a free app. This is a pay only you cannot do anything with this app."
"Tells you how many devices it sees and then you pay for everything else. What a joke."
41% of negative reviews mention this issue.
"They want reviews before you even open the app, and 7.99 PER WEEK which is just a sneaky way of saying 28 per month"
"Complete waste of time no one is going to pay that much a week for something that doesn't even work it is my opinion that this is a scam"
55% of negative reviews mention this issue.
"Doesn't work, probably never did. Only shows you there are threats not what they are or how to go about blocking them etc."
"Shows suspicious devices no way to find out where or what they r at all ! No help button nada!!!"
17% of negative reviews mention this issue.
"So I hope their ability to make a quality application is far beyond their ability to gauge when to ask for a review. I DID NOT get through the installation process and I have to give a review in order to continue."
"I downloaded this and it don't do nothing period . And I paid for it . When an app forces you to give a rating before you can try it , usually that's a big red flag."
34% of negative reviews mention this issue.
"Great start, but not sure what I will find once I get past the pay wallAKA pay. I hate getting baited with "7 untrusted devices" only to find that it was all just for the money and there is no discovery"
"This is a scam! Took my money and nothing! Not even after connecting to wi fi!"
21% of negative reviews mention this issue.
"I do not understand how to use this app. The app needs a tutorial or a guide of some sort. I do not recommend this app!!!!"
"How do I identify who owns and where is the device- how do I ping"
Design and usability issues driving negative reviews.
Users cannot understand what 'ms' means (mistaking milliseconds for miles) and ping feature appears broken with no feedback
"The app finds devices and say ms away I'm assuming that means miles. When I try and ping the device it does nothing. I want to be able to understand how to ping."
App demands reviews before users can complete installation or use core features, creating immediate negative experience
"So I hope their ability to make a quality application is far beyond their ability to gauge when to ask for a review. I DID NOT get through the installation process and I have to give a review in order to continue."
Users report complete absence of help buttons, tutorials, or guidance on using features
"Shows suspicious devices no way to find out where or what they r at all ! No help button nada!!!"
App flags normal smart home devices as 'hidden' or 'suspicious' without explanation, causing confusion
"This app is literally just like all the others. A complete waste of time. It just finds devices you already know is there and says that it's "Hidden" when really it's just your smart things. Smart bulb, Wi-Fi cam, smart plugs etc… Don't waste your ti"
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