We analyzed 32 negative reviews from the top 5 Time Builder apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
44% of negative reviews mention this issue.
"I opened the app, clicked on my timeline and it was empty!!! Years of entries, gone!!!"
"Used the app for a good while, suddenly all my data is gone. The timelines are present, but ALL the data is gone."
22% of negative reviews mention this issue.
"I REFUSE to use this app until there is some store of backup/storage system."
"Great but we need the ability to change date format -mm/dd/yyyy. Also, cloud back-up"
25% of negative reviews mention this issue.
"I want to note the time of the first human settlement, at Jericho, in 8500 BC. But the app cannot handle 8500 BC"
"I think it's kind of ridiculous to have a timeline maker that stops at 4713 BCE!"
19% of negative reviews mention this issue.
"When you print, it prints in micro-print. When you try and expert to email, its a jpg (photo)"
"there is no way to export my information to a txt file or print to a pdf"
16% of negative reviews mention this issue.
"I've tried to get some tech support due to lost data and no one seems to be on the other end."
"Everything randomly deleted and doesn't work. Hate them. No help. No contact."
9% of negative reviews mention this issue.
"To add another you must first delete the one you previously added. So hense it only allows one photo per event/memory."
"it said I could add pictures and it let me for two but that's it?!?"
Design and usability issues driving negative reviews.
Users lose all timeline data when attempting to use the app across multiple devices using the same account
"I downloaded the app using my same account onto my phone. That somehow dele"
Free version restricts users to only 3 timelines, requiring payment for basic functionality
"in order to make more than 3 timelines you have to pay $1.99. so if you're writing a story that needs more than 3 timelines, this isn't the app for you."
Adding new timeline entries causes previous entries to disappear, forcing users to repeatedly re-enter data
"every time I try to move on to chapter eleven, everything I put in chapter ten disappears and I have to rewrite all of it"
Shared timelines appear as low-resolution images instead of editable or readable formats
"when I attempted to share it, the email only shows a blurry image"
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