We analyzed 318 negative reviews from the top 5 Mortgage Calculator apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
62% of negative reviews mention this issue.
"This is an ad machine, not a calculator."
"Ads pop up literally every 4 seconds. LITERALLY."
47% of negative reviews mention this issue.
"No way to pay towards principal until they fix this or reply to me with a way to do this."
"You don't have option to pay down more for your principal."
39% of negative reviews mention this issue.
"App crashes when trying to use the credit card payoff feature."
"Used to work, but now???"
33% of negative reviews mention this issue.
"Worst company for customer support."
"You can not speak with anyone in order to get your yearend tax information."
28% of negative reviews mention this issue.
"App layout sucks. Doesn’t work great."
"App becomes less user friendly with every update."
25% of negative reviews mention this issue.
"The calculator shows the incorrect interest over the life of the loan."
"No option to calculate 0% interest loan."
Design and usability issues driving negative reviews.
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