We analyzed 706 negative reviews from the top 5 Math apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
64% of negative reviews mention this issue.
"I hate this. It literally takes you down so many points if you get a SINGLE question wrong."
"You get less points each time you answer a question. (for example, 10 points for the first question, 9 for the 2nd, and so on.)"
48% of negative reviews mention this issue.
"The explanations are extremely confusing."
"Whenever I get to the challenge zone one thing wrong sends me back to 80%! I hate IXL it is the worst app ever."
22% of negative reviews mention this issue.
"I sent them a review through their website probably 3 months ago and still have no response."
"The support is useless and doesn’t answer emails or listen to advice for improvement."
20% of negative reviews mention this issue.
"I put the right answer but it marks it wrong."
"My son was doing his school homework and he said that’s not how his teacher taught him."
37% of negative reviews mention this issue.
"This game is not free you must subscribe and it is stupid expensive."
"I bought this because my grandkids liked to do math problems at our house. I kept it going for maybe a year, then decided to delete and unsubscribe because it was an unnecessary expense."
15% of negative reviews mention this issue.
"This learning app is glitchy, often incorrect, confusing, and hard for learning disabilities."
"The on-screen keyboard keeps freezing forcing to have to kill the app and start it over again."
Design and usability issues driving negative reviews.
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