We analyzed 1,196 negative reviews from the top 5 Rental apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
58% of negative reviews mention this issue.
"Every apartment that has responded back wants a security deposit sent to them before even seeing the apartment."
"Literally every single property I see in my area is run by a scammer."
43% of negative reviews mention this issue.
"The price online for rent is not the real price it is misleading and wrong."
"Prices are never updated and are off by 500 or more."
39% of negative reviews mention this issue.
"App keeps crashing every time I click on anything."
"It logs me out every time I close the app."
27% of negative reviews mention this issue.
"No way to report scam listings."
"I’ve contacted support several times and no response."
25% of negative reviews mention this issue.
"Be prepared for 10-20 emails a day reminding you of selections you made 10-15 minutes prior."
"I am getting spammed non-stop with emails and texts."
22% of negative reviews mention this issue.
"Filters don’t work. If I place in a 3-bedroom in a specific price range, give me that."
"The filter didn’t work. Tho I set the pricing perimeter many times, the app still sends me results beyond my price range."
Design and usability issues driving negative reviews.
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