We analyzed 24 negative reviews from the top 5 Book Maker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
21% of negative reviews mention this issue.
"I paid for the year to use the app now it won't open I tried restaerting everything nothing works"
"I like it a lot but sometimes I have problems where I open it and it closes immediately repeatedly"
17% of negative reviews mention this issue.
"I was writing a story called the sea is black and I signed in and it got deleted I need it back NOW!"
"I love this app but I couldn't save my book progress even though I saved it it took me baxk to my old work"
17% of negative reviews mention this issue.
"I published a story but it wouldn't come up in the "New" Section. I tried searching for it and it wouldn't show up"
"I had trouble trying to publish my first book twice. Due to some error that it failed to get my work published"
13% of negative reviews mention this issue.
"Don't get this app I got it and it was so good and all I loved the setup everything was fine so I started writing a story but got bored. I went to write another one but it said I had to get premium or something and it was like 59.00$ or 69.00$ dollar"
"I like the app but you locked the ai thingy BEHIND A PAYWALL??"
13% of negative reviews mention this issue.
"It's genuinely a good app for only writing but I noticed one day while looking for stories to read that I can't find the search bar. I don't know if I'm honestly just blind or they got rid of it"
"No longer interested in app for writing think it is a crime to not have community available to people not an account"
8% of negative reviews mention this issue.
"Writing is easy, but there's inconsistencies with the published product. Like italics not being where they're supposed to be or indentations being exponentially bigger than in the draft version"
Design and usability issues driving negative reviews.
Manuscript automatically jumps to top of page during active writing, disrupting flow
"However, lately over the past few days as I'm writing passages the manuscript will default position itself to the top of the page, sometimes several times as I'm wri"
Sign-up form rejects valid email formats with special characters
"apparently the sign-up feature does not allow – in email addresses. bye."
Users forced to pay to write additional stories after starting one
"I started writing a story but got bored. I went to write another one but it said I had to get premium or something and it was like 59.00$ or 69.00$ dollar"
Users uncomfortable with mandatory email collection
"WHY DOES IT NEED YOUR EMAIL ADRESS"
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