We analyzed 646 negative reviews from the top 5 Expense Tracker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
38% of negative reviews mention this issue.
"App won’t even open without immediately crashing."
"App crashes all the time lately."
31% of negative reviews mention this issue.
"New update is terrible, made things more difficult."
"The new interface is confusing, menus are harder to use."
27% of negative reviews mention this issue.
"Terrible customer service. I had no choice but to cancel."
"Takes FOREVER to get help from customer service."
24% of negative reviews mention this issue.
"They make it very hard to cancel your service."
"App sent a message stating the free trial was almost up and asked if I wanted to keep the app. I clicked no, but was charged full year charge of $100."
22% of negative reviews mention this issue.
"Lost all my expenses and receipts for 6 months."
"App crashes lead to data loss."
18% of negative reviews mention this issue.
"Does not support my HSBC accounts, so I have to manually register."
"Can’t create rules to rename transactions."
Design and usability issues driving negative reviews.
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