We analyzed 776 negative reviews from the top 5 Background Remover apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
57% of negative reviews mention this issue.
"I canceled it because I don’t have many pictures that need to be fixed. Did exactly what the app said for proper cancellation. Still got charged."
"If you do and cancel later on they will continue to charge you!"
43% of negative reviews mention this issue.
"App constantly crashes and doesn’t allow me to save my work."
"The app used to be great but now it’s just full of bugs."
29% of negative reviews mention this issue.
"Customer service is non-existent, they just send canned responses."
"Impossible to get in touch with support."
38% of negative reviews mention this issue.
"I signed up for a free trial and was charged immediately."
"Trial doesn’t allow you to test the app as access is extremely limited."
22% of negative reviews mention this issue.
"AI generated backgrounds look horrible."
"It changes the style of the clothes."
35% of negative reviews mention this issue.
"I pay $60 a year, and have to buy extra credits."
"App has begun charging for larger batches of items."
Design and usability issues driving negative reviews.
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