We analyzed 1,432 negative reviews from the top 5 Pet Supplies apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
72% of negative reviews mention this issue.
"The app rarely ever works. I would like to see my notifications, but I can’t because it never stops lagging!"
"Takes forever to load anything. Whether on internet or data full bars or no bars it loads slower than dial-up."
68% of negative reviews mention this issue.
"Cannot check out. This app is terrible. All I can do is the functional equivalent to window shopping."
"Has issues at checkout. It shows the message that the cart is empty."
43% of negative reviews mention this issue.
"Adds fees after payment confirmation. Complete violation!"
"Shipping charge is ridiculous. It doesn’t show until you checked out."
37% of negative reviews mention this issue.
"The search is terrible. Never gives me what I'm looking for."
"Hard to find items and many things to cover before buying."
35% of negative reviews mention this issue.
"Can’t log into my account. Many tries. Useless app."
"Login broken app & website."
28% of negative reviews mention this issue.
"Forced updates are RUDE and unnecessary."
"Notifications are out of control. Multiple per day despite having them turned off."
Design and usability issues driving negative reviews.
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