We analyzed 1,244 negative reviews from the top 5 Electronics Store apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
68% of negative reviews mention this issue.
"The app is so unbearably slow that it can’t load any search results past the first 10."
"I search a category and it’s so slow to show products as I scroll down."
32% of negative reviews mention this issue.
"They force you to accept notifications to even use the app."
"Installed the app and was immediately required to enable notifications with no way to opt out."
27% of negative reviews mention this issue.
"The ads are becoming incredibly intrusive. Simply TRYING to scroll triggers an ad."
"Ads randomly pop up and open a browser as you scroll."
24% of negative reviews mention this issue.
"Customer service is automated loophole."
"You cannot speak with anyone in customer service that can resolve issues."
21% of negative reviews mention this issue.
"Tried to use PayPal and app continuously froze after information was entered."
"Impossible to pay with Wells Fargo debit card!!"
18% of negative reviews mention this issue.
"My package was stolen, horrible service."
"Delivery time was longer than expected."
Design and usability issues driving negative reviews.
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