We analyzed 115 negative reviews from the top 5 Oxygen Organizer apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
28% of negative reviews mention this issue.
"I paid $19.99 for this app, an exorbitant amount in the world of apps, and now they will start charging an additional $19.99 a year subscription."
"almost 2 years back i paid about 9.99 USD for this application for one time purchase.. right now they asked me to pay 1.99 monthly or 19.99 year ... what a nonsense and closed all access to my folders which i was created last 2 years"
22% of negative reviews mention this issue.
"App was great until something went wrong with the app's sync function and it 'lost' over 3,000 photos (2/3 of what I had painstakingly sorted and labeled in folders and sub folders for a couple weeks). All photos were corrupted and unretrievable."
"I almost lost all my photos from the last 10 years. While it was nice to be able to organize them be VERY careful when you upgrade phones. Mine did not come over; just the folders. No photos!!!"
19% of negative reviews mention this issue.
"I was so excited to download this app, it sounded like exactly what I've been looking for. And it was easy to send photos from my camera roll to Utiful. Unfortunately once they are there, I cannot retrieve them."
"Once you have moved photos into Utiful, you can mot export them anywhere or move them back to the camera roll without losing information (date taken and all the other hidden info, location, camera settings, etc."
17% of negative reviews mention this issue.
"The import was aborted due to an error while downloading the items from iCloud. No items were imported to the target folder. Please check your internet connection and try selecting fewer items to be moved in one batch.' • Wifi is running 355 mbps"
"I'm very frustrated in that when I choose a group of photos to move to a folder I get an error message saying there's a problem with the iCloud download and to check my internet, my internet is perfectly fine! I have nearly 6,000 photos to move to f"
12% of negative reviews mention this issue.
"I loved this app at first, i pay for subscription but sadly when I tried to order photos to be printed or photo books to be printed from ANY of the well known photo printing apps UNTIFUL never shows up in the list of options of where to pull the phot"
"All of the normal options to send them [are missing]"
9% of negative reviews mention this issue.
"Created folders with this app on my IPAD PRO but the app did not add all folders on my IPHONE 8. The 3 folders it did create it did not add the photos. My photos were deleted on my iPhone out of cloud since I deleted from my IPAD."
"If you're trying to sync between your iPhone and IPad, you would need to purchase this app on BOTH devices $9.99 x 2 = $20! Not to mention, the back up (sync) does not work."
Design and usability issues driving negative reviews.
Users cannot create parent folders first then add subfolders—must create subfolders first, then parent folders in reverse order
"Folder creation is completely nonintuitive. You can't start at the top of a folder structure and then create sub folders and add them. You have to have the sub folders created and then create the higher level folder because the app won't let you ne"
Folder thumbnails are too small to identify photos, no pinch-to-zoom functionality
"Only three stars since I've mentioned to developer that Utiful Folder thumbnails need to be bigger so I can SEE my photos! He has done nothing regarding this issue. Please enlarge the thumbnails or allow us to pinch-to-zoom! Apple Photos does this"
App fails to connect and closes automatically regardless of network conditions
"Every time I open Utiful I try to connect it well for a minute or two and then it just closes. I've tried it on different Wi-Fi's plugged in and unplugged. It makes no difference. I'm on iOS 16.7 and I've got version 7.6.7 and it still doesn't work."
Photos become blurry/degraded after transfer to app
"Hi I have been using this app for a several months without issue, but, now when I transfer photos from iPhoto to Utiful using my IPad Pro, the photos I have transferred and saved into Utiful have become extremely degraded(blurry!)"
Get the complete Oxygen Organizer market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee