We analyzed 130 negative reviews from the top 5 Aquarium Log apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
28% of negative reviews mention this issue.
"App crashed every time I go to settings"
"It loses all my tasks when I change the date on one"
24% of negative reviews mention this issue.
"I am so angry that I got sucked into paying for this app because there is no free trial. $10 to buy it and a $10 per year subscription is far too expensive"
"For $9.99 you're only given 100mb of space to safeguard your data. You can pay them an additional $9.99 for 1GB however - as if the initial $9.99 wasn't enough"
18% of negative reviews mention this issue.
"I have basic freshwater fish, none of which in your data base. Basic plants, not in database"
"Their database for fish, plants, and [equipment] is incomplete"
15% of negative reviews mention this issue.
"The iPad app just plain does not work at all. Also, if you have two devices like me (iPhone and iPad) the app does not share data between them"
"Bought the app for iPad, paid additional for cloud & sharing, and not having any luck with working across platforms such as with iPhone"
17% of negative reviews mention this issue.
"I've submitted multiple support tickets with no answers"
"I've had multiple problems over the last year or so, including my tasks constantly disappearing on me on one platform and frequent syncing issues. I've submitted multiple support tickets with no answers"
12% of negative reviews mention this issue.
"There is nothing automated about the app however. One has to enter all the information. It would be nice if the app had suggested 'fixes' when water parameters are out of whack"
"This is just a spreadsheet with a pretty interface"
Design and usability issues driving negative reviews.
Users are charged immediately upon download/account creation with no ability to evaluate the app first or cancel easily
"When the app downloads you are automatically charged $9.99 and there is no way to cancel and delete the app in a timely manner. You are unable to even look at the app to see if you want to pay the $9.99 a year"
Apps feel like they were designed 10 years ago with clunky, non-intuitive interfaces and difficult navigation
"$10 to buy it and a $10 per year subscription is far too expensive for an app that feels like it was designed 10 years ago and never changed"
Adding basic aquarium components requires extensive manual work or additional payment to access databases
"Entering livestock, equipment and supplements etc is tedious or you have to pay monthly. For a $10 app I should be able to access the full database"
Users are left to figure out the app on their own with no guidance or hints
"Ten bucks seems a little steep for what this ap does. Perhaps it does more? I didn't like that there's no tutorial or hints"
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