We analyzed 574 negative reviews from the top 5 Running apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
48% of negative reviews mention this issue.
"I've used this app for probably 20 years and lately it has become terribly inaccurate for treadmill use."
"The GPS was off by 0.44 miles on a 6 mile run. Do not recommend."
35% of negative reviews mention this issue.
"App stopped tracking after 1.53 miles."
"App keeps getting worse, not even recording my runs now."
32% of negative reviews mention this issue.
"Now suddenly they take most of it away and make you pay???"
"They put even the most basic statistics behind a paywall."
27% of negative reviews mention this issue.
"Can’t log in. Annoying."
"I cannot save a run. Keeps saying I do not meet terms of use."
20% of negative reviews mention this issue.
"Pop up ads wanting me to upgrade are getting annoying."
"Annoying popups won't stop showing up."
15% of negative reviews mention this issue.
"Very concerned about their data policies - and you should be, too."
"My account was charged 3 times $59.99 for the annual fee."
Design and usability issues driving negative reviews.
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