Top Problems With Interior Design Apps in 2026

We analyzed 1,088 negative reviews from the top 5 Interior Design apps on the App Store. Here's what users hate most.

1,088
Reviews Analyzed
10
Issues Found
85/100
Opportunity Score

Top User Complaints

Ranked by frequency — how often each complaint appears in negative reviews.

#1: High cost of in-app purchases

High Severity

47% of negative reviews mention this issue.

"It's become just another pay-to-play that only wants to bankrupt its most loyal players."
"The prices for decor are outrageous, it takes too long to come up with the money needed to buy the nicer decor."

#2: App crashes and glitches

High Severity

38% of negative reviews mention this issue.

"Every time I’ve tried to use it, it keeps giving me error message during every attempt to use it!"
"The app freezes every 2 minutes, so I can’t do anything without having to force shut the game and start all over again."

#3: Limited customization options

Medium Severity

29% of negative reviews mention this issue.

"Can’t find a style I’d use for my decor. The decor designs look out of date & nothing I can use."
"Not impressed at all. Provide such a basic designs."

#4: Aggressive subscription models

Medium Severity

22% of negative reviews mention this issue.

"This app is a total scam. It says free trial for 3 days then you will be charged $9.99 a week."
"I signed up for a free trial and got charged immediately."

#5: Poor customer service

Medium Severity

18% of negative reviews mention this issue.

"Trying to get customer support is impossible."
"Their customer service is very slow and unsatisfactory."

#6: Misleading advertising

Low Severity

15% of negative reviews mention this issue.

"The designs are horrendous and nothing like the quality they show in ads."
"It’s so much worse than advertised. They promised so much more."

UX Pain Points

Design and usability issues driving negative reviews.

Confusing navigation

Slow loading times

Inconsistent design outcomes

Difficult cancellation process

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