We analyzed 840 negative reviews from the top 5 Bar Restaurant Menu apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
45% of negative reviews mention this issue.
"I don’t want to have to download this app in order to use Yelp."
"Forced to download the app to view reviews and photos."
38% of negative reviews mention this issue.
"No customer service to contact, so they put all responsibility on the restaurants."
"They just straight up stole my money for the wrong order and refused to even respond to my help request."
30% of negative reviews mention this issue.
"Waste of time playing 6,000 questions and making me sign up with email before letting me know this is a paid app."
"They make you go through all the customization and then make you sign up for a subscription."
22% of negative reviews mention this issue.
"Business that have been closed for years say open. Useless app."
"The app says no waiting to a completely full restaurant with a 20 minute wait."
20% of negative reviews mention this issue.
"Terrible app. It’s not easy to use or navigate."
"It’s ridiculous to force me to download your app to read a 1 star review."
18% of negative reviews mention this issue.
"Way too many ad notifications."
"App is constantly sending push notifications I did not opt in to."
Design and usability issues driving negative reviews.
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