We analyzed 251 negative reviews of Zoho CRM - Sales & Marketing from the App Store. Here's what users are saying.
Confusing navigation and sync issues.
"Difficult to use. Doesn’t sync properly."
"Navigation is not intuitive."
You just made every single thing that our company uses on your app more difficult to access. This update is terrible. Creating a task and leaving a note need to be the easiest things to access on someone’s contact/meeting page. Now they are all in a different place and inside other menus. I don’t ne...
I want to love Zoho and they do a lot of things that are directionally correct, but they don’t actually listen to customers and routinely drop the ball on core functionality. It’s as if they have great development, but poor management and execution…
Difficult to use. Doesn’t use my location to find current accounts.
Good crm but a few easy fixes would make it GOATED. the one feature I need is to be able to quickly call leads from my phone. I often need to dial numbers manually and it’s nice there’s a dial pad but it only shows up in the app after like five minutes. I constantly have to close and reopen the app ...
Please reduce the size of the app…500 plus mb is just too BIG! Reduce it now!
The app has not updated yet to meet the needs of the new iPhone.
Zoho has been my biggest regret EVER!!! I am constantly overcharged. For 6 months my emails were not being sent out and I was almost bankrupt before finding out Zoho had inadvertently changed my email settings. Now I’m getting charged for more users than I have. Zoho is the absolute WORST BUSINESS T...
I’ve had Zoho CRM for 6 years and the app hasn’t worked in years. Takes forever and never syncs. I have to use my desktop computer. So disappointing.
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