We analyzed 89 negative reviews of CRM by DealerSocket from the App Store. Here's what users are saying.
Frequent crashes and unreliable performance.
"App keeps crashing and signing out."
"Very slow, not user-friendly."
The app is very quirky with limited features. And it doesn’t sync up well with the cloud, so for example the shortcut tile on your Home Screen will always display “0” as the number of your “sold deals” and “lost deals” regardless of the actual count, there’s no inbox, etc. I like using this even les...
Nothing but problems. Hard to navigate. Logs me out unexpectedly. If you make CRM calls, it will stop recording it at some point. Headache and nothing else
Make it easier to save pictures to phone from message thread
After years of using the app, all of a sudden it won’t work on my phone specifically. After spending time on the phone with support, they can’t assist since they can’t duplicate the issue.
Survived using this app every day. It been unusable for the past 3 weeks. Unable to sign in or get any kind of feedback for a fix for this? Anyone else experiencing this issue?
Very unstable and unreliable.
Looks like they either found a way to delete all the bad reviews or they purchased good reviews. This app is complete trash and fails. Developers do nothing to improve the UI or constant crashing/bugs.
This app is terrible. I’d rather use a rolodex than use this app. It’d be easier to sell cars with note cards with information on it. Crashes all the time. Trash.
See how CRM by DealerSocket compares to competitors. Get the complete Crm report with all complaints, missing features, and build recommendations.
View Crm Report — $9.99