We analyzed 146 negative reviews of Xero Accounting for business from the App Store. Here's what users are saying.
They are charging me monthly yet there's no way to login and the authenticator app doesn't work. I tried to use Google authenticator and that doesn't work. Why am I paying for a subscription that I can't even log into and no way to cancel and no customer support. How do you get customer support when...
Consider another platform. They constantly raise prices. Even got a price increase when they chose to sponsor an AU football team for CEO ego. Most improvements are not necessary and unused but we keep getting price increases. Check their forum for the thousands of complaints.
Awful customer service, jacked up my monthly rate without any communication. These guys will all enjoy McDonald’s in the next couple years.
I can’t even log in to the app. The keyboard does not show.
Can’t even start using this on your phone. It has to be set up on a PC
After repeated attempts to, access account, contact support, etc etc. was unable to recieve ANY adequate support, leave messages, request help etc etc. worst experience I have had with any higher level company or software. My advice? avoid this sofware solution, save your time and efforts. Do resear...
If you ever actually want to be able to log into this app, it’s going to be like pulling teeth.
Pretty janky company with a weird way of logging in every time with 2FA every single time you login. Software works but I’m sure there are better options out there.
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