What Users Really Think About Found: Business Banking

Poor customer support and frequent account freezes

"Customer service is terrible. They will not email you back."

"They froze my account without warning."

At first I thought wow this is awesome, more user friendly than quickbooks, then it came down to getting paid from an invoice sent using found. Absolutely horrendous. On the clients end it caused a huge headache and I received multiple complaints about the process and how long it was taking them. Th...

They will freeze your account and you won’t be able to get back your money

It’s ok I opened a bank account with chase for my business I no longer seek your services I don’t know who is Rojas I had someone commit fraud using your company last year I sent invoice guy paid me for 3 invoice he called his bank after work was finished said I was not an authorized to make that pa...

You are limited to make deposits into your account which put a burden on the business to be able to pay bills. The hold is 10-21 days.

Having trouble transferring funds after it initially worked

Not accepting my password, can’t find anywhere to log in on the web. Verification email for password reset isn’t coming to my inbox or junk. Wasting my time.

I cannot find the place to add my physical found card on this app. for my clients. I am very, very frustrated!!

The very first transaction I did, they flagged and held up the money despite having gone through identity and also talking on the phone and also messaging their risk team. I need cash to go through within 24 to 72 hours at minimum. This completely threw off my regular business operations and was alm...