We analyzed 203 negative reviews of Skillshare: Creativity Classes from the App Store. Here's what users are saying.
Charges for full year after trial ends, poor refund practices, and unresponsive customer service
"I was given a 1-month free trial. So if you try to cancel you lose your membership. If you don't cancel they automatically charge you, but I can't get a refund on a one-month free trial.. They charge me for the whole year."
"They used to be a good company, now they switched their customer service practices and the people you get emails from don't even respond to your issues."
$50 a month or $167 a year??? Math isn’t mathing, sounds like a ripoff so they lock you in for a year knowing you won’t use it that long. I’ll pass
Beware: This service uses a predatory 'subscription trap' business model. No one has been able to provide any help. To make matters worse, their 'click-to-cancel' process is intentionally buried and difficult to navigate. They care about nothing but the investors, Apple should look in to this compan...
But you can cancel at any time. But cancelling doesn't mean you can get a refund. They require a whole year up front. I want a service where I can pay month by month, cancel a month if I know I won't be able to use the service, and re- up when I'm ready to use the service again.
Skillshare was awesome a few years ago. Now it feels like they’ve gone AI and everything is broken and completely out of touch. My recommended classes have nothing to do with my interests that I specifically gave them. I’m here for art, but every recommendation for the past 6 months has been how t...
This app keeps lagging, why is that? I can’t even open the app without data having to have my classes downloaded. What’s going on?
Be extra careful if you decide to pay for the subscription. They do not provide a monthly rate and the yearly cost is substantial if you do not want to continue using it past a certain point.
I want to use skillshare but it won’t let me login without a Facebook account. I should be able to login with an email alone!
The app doesn’t even work, you can’t even log in. What a waste! What am I even paying for if it doesn’t even work…
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