Opportunity Score: 72/100 | 1580 reviews analyzed
Course platform users are frustrated with broken core functionality (bugs, login issues, poor video playback) and deceptive subscription practices that auto-renew gifts and make cancellation difficult. There's a significant opportunity to build a more reliable, transparent alternative with better mobile/TV experiences and customer support that actually helps.
"I was given a 1-month free trial. So if you try to cancel you lose your membership. If you don't cancel they automatically charge you, but I can't get a refund on a one-month free trial.. They charge me for the whole year."
"So I have used this app for over a year and have used AirPlay to cast the training videos on to the TV. Which was a wonderful ability. But a recent update prevents that ability now."
"this is a review for the Udemy iOS app, which is jus filled with bugs, poor UI choices"
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