We analyzed 70 negative reviews of Shipmate: Plan & Track Cruises from the App Store. Here's what users are saying.
Why am I no longer able to view the past and upcoming cruises of my rollcall shipmates? Is it a glitch? Or is that feature just not available anymore? I miss it.
Too many kids, beware of midwinter break. Food was like warm, entertainment was loud.
Great potential, but lack of accuracy hinders things touted as available within the platform - excursions, roll calls, etc. I sent multiple requests via email to support and in-app requesting addition of an upcoming sailing. No response. If you are looking for a roll call, excursion info or reliab...
Booked an excursion two days prior to the event. Never received a confirmation email, so I sent them an email asking for details of where to go or what company to look for. They responded the day AFTER the excursion asking if I made it. Since then, I’ve received daily emails from them. Would not...
Shipmate used to be awesome pre pandemic but is now pitiful. When it first launched, everything was perfect and they welcomed comments and constructive criticism and corrected anything that needed attention. But those days are long gone and now Michelle, the girl who is the only one who answers qu...
App lacks a lot. We upgraded our room and the app doesn’t show the billing or any accounting info. All the app is for to sell you more stuff.
Just like the rest of the lemmings, following Trump blindly into the abyss.
Failed to sign up when using Sign In With Apple. …… what’s the point of that then?
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