What Users Really Think About Rooms To Go

I’m looking for furniture to send to my daughter. I’m not having it shipped to me. I’m not giving you my location because it irrelevant . You have lost a possible sale. Now multiply my type times a million.

Ha sido súper frustrante para mí la pésima atención que he recibido cuando intenté hacer valer una garantía que pagué por tres años. Lo que han hecho hasta ahora ha sido pasarse la pelota entre rooms to go y la garantía extendida para que al final nadie ayude a resolver el problema. He sido client...

This is one of the worst and most incompetent companies I've ever dealt with. Their service is terrible, and I sincerely hope that no one else falls into the same trap I did. When you order something, you'll wait for weeks, or even months, to receive your order. And even then, you might only recei...

Lately when I try to view my cart on the app, it will freeze and then shutdown. I updated the app and it’s still doing the same thing.

Frustrating that you have to remember an order number every time you check in the status. Shouldn’t it be enough that the security measures on my phone (face recognition) allow access to the app, and then see info on my order without digging through emails or paperwork to find an order number ever...

They delivered my mothers table and chairs. It wasn’t assembled correctly and fell over and broke glassware luckily it didn’t hurt anyone. After 3 weeks they delivered a new one . I have been in contact with them about the damage that was done Todd at the Melbourne store. Still no one has reached ou...

Working with a sales rep from a showroom, I had to purchase the item through the an email sent from the showroom. It took numerous attempts to purchase the item due to extensive errors that continuously displayed. Extremely frustrating and I will not attempt this again.

Drove to a showroom nearly an hour away from my home to see if the bench & chairs for a table set were comfortable. When I walked into the store I was informed that they didn’t have it on the floor and haven’t for MONTHS. So irritating and having inaccurate information posted defeats the purpose o...