What Users Really Think About Fashion Nova: Trendy Shopping

Complicated refund process and lack of customer support.

"Never get your money back."

"No customer service phone number."

Placed an order that I needed the following week. Info says shipping takes 3-7 days so that’s still within the time frame of when I need the items. On fashion nova page, it shows that it will be delivered on time however, there’s no tracking number and no way to contact them to find out what is happ...

I had a return a while back worth about $90 and I was only refunded $24. I will never do business again with FN

Fashion nova was once good and timely on the shipping but lately the past couple times I have placed an order my items came later and later other than that I truly love FN

I was trying to order the suggested item at a discount price and it left the screen too fast I really like the item. Unfortunately I had to go back on the page to order and get charged another delivery fee and also did not get The price that was offered.

They never have smaller sizes for petite women

Never got my first order

Wouldn’t give me a refund after missing THEIR delivery date. But boast about next day shipping. I ordered clothing 2 weeks in advance for my bday trip to New Orleans. Order didn’t come until 2 days after I already left. On my bday. Gave me a store credit. Why should I have to receive a credit & not...

The fact that the sizes varies should be enough reason for a change in the return policy,won’t be shopping here again. I brought 5 pairs of Jeans all different sizes and only 1 fits.