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What Users Really Think About Factor_ Prepared Meal Delivery

We analyzed 339 negative reviews of Factor_ Prepared Meal Delivery from the App Store. Here's what users are saying.

339
Reviews Analyzed
Meal Kit
Category

Key Weakness

High pricing and inflexible subscription model.

"Too expensive. I want to quit getting it."
"Impossible to Cancel. I have screenshots from where I canceled the day I signed up."

What Users Are Saying

I tried 6 meals I think I only enjoyed 3/6, honestly people hype this brand way to much for what it is, meals come in a box with a lot of recycling to deal with, presentation looked a bit sad and scattered, no sauces, veggies got watery and way to soggy for my liking. In fact I wouldn’t eat all the ...

My fiance has been trying to work out and bulk, he’d been seeing ads for this subscription and thought he’d try out the easy protein lunch options. Anyways, ordered the subscription Tuesday night, all was well until he woke up this morning and realized he’s been double charged. Call customer service...

The meals are fine. But if a box is delayed or never delivered the only remedy they will offer is an account credit, which clearly does not compensate at all for the cost, time and effort it takes to acquire or prepare replacement meals at the last minute.

The food is great but this app doesn’t work

We’ve ordered four weeks now and only two ever arrived. It’s a very frustrating service when you don’t plan on meal prepping for the week and then you’re left in the lurch on a Sunday night realizing you’ll have to be eating out at lunch all week because your meals just never arrive. I would recomme...

They sent me the wrong meals. One of them had shrimp even after they asked me what foods to avoid. I got meals that i didn’t choose and they didn’t send the free protein shake either. I canceled my subscription I’m not interested in this company.

I cancelled my account within minutes of signing up. They did not have many dairy/gluten free options - which I discovered when picking out meals for the box. So even though I cancelled within minutes, they still charged my card and indicated no refund.

I have tried 4 of the 7 meals and none of them are even edible. The food literally tasted like plastic. This was worse than food I don’t like. Anybody who says this food is wonderful is either being paid to say good things or works for the company. Because there’s no way anybody would think this ...

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