What Users Really Think About Dinnerly: Meal Kit

Worst subscription box ever. Packaged raw meat on top of produce and meat leaked all over. Tried emailing twice with no response.

If you don’t select what meals you want every week they will send the cheapest meals they can to you. The app knows what you enjoy already when you go to pick your meals but that isn’t factored into what they send by default at ALL. The food sent is based off of the 7 very general preferences and me...

Utterly disgusted. It made a second account without my knowledge and charged me twice for two separate boxes. One I never even authorized. And when I reached out to customer service they proceeded to yell at me and then refused to admit their wrongdoing and refused me a refund. Will NEVER use them e...

I’ve always had shipping problems, but that’s generally a FedEx thing. However, they forgot to ship my box and I didn’t get a tracking number until an hour after I was supposed to get my box. By the time the box got to me, two days late, it was warm and the ice had melted. I requested assistance to ...

They did not let me choose a meal just made me pay for 2 meals k would never eat and I’m allergic to one of them. They won’t fix it either

Three times my box came like it’s been through war, tape not securing the box properly holes and rips throughout the box. Absolutely ridiculous. I wish I can show you the videos.

I received a box from Dinnerly roughly a month ago, the food looked yummy but the ice pack inside was exploded!! When I opened the box i saw EVERY piece of food was ruined. The sludge also covered my entire kitchen floor and burned my hands and toes from the cold. I’ve put in multiple customer ca...

Having consistent delivery issues where boxes are left in public lobby where they can be stolen instead of delivering to my apartment door. Also getting low quality, half rotten vegetables. They always reimburse you but it leaves you stuck with making last minute runs to grocery store. The whole poi...