What Users Really Think About Birch Lane

This has been out of stock since March

Purchased a bed 4 days ago with their Black Friday “sale”. Today the bed is still on sale and an additional 25% off.” ($182). They refuse to price match. So I am reordering the bed, paying $138 to ship the bed that arrived yesterday, so I can still get some sort additional savings. I won’t order fro...

When I try to sign in I get the message “Oops! Something went wrong!” I get the same message when I try to sign into Wayfair and Joss & Main.

I do not understand the 4.9 rating for an app that doesn’t let you filter by product details like size, color, etc. It’s crazy that you have to look through page after page of dressers (long ands short, tall and skinny, French provincial to modern, and light, dark, and white painted wood) to try to ...

Every time i click to search for something i have to verify that I’m not a robot and then it comes up “no results”. I just use the website where i don’t have that issue.

Got put on endless hold when I had a question about a $1,000 order I was about to place

When you order something here they don’t even have it in stock but pretend they do and keep lying for a mo th that it is coming but never comes then finally tell you. We never had that table in the first place. Just be careful!!! I fell for it. I order 1000 of dollars if way fair no problem. As long...

Yes you read that right, i have never used this app, even on any other device and when i created a NEW account, it showed me “recently saved” and showed familiar items. Looking into it i found these the same exact items i have saved as favorites on the wayfair app. They are practically the same app ...