We analyzed 200 negative reviews of BetterMe: Mental Health from the App Store. Here's what users are saying.
Generic high-school-level content with aggressive refund manipulation tactics
"The articles are written like a high schooler would (a bright high schooler, but still) and undermines the legitimacy of the articles. It's written very feeling-based rather than research"
"They refunded me after I sent them an email and they asked me to change my review once they refunded me"
Do not download this app it is total bs. I signed up for a one month subscription and they have been charging my credit card for the last 6 months. Also customer support is terrible, good luck getting a refund.
They purposely make this very difficult to cancel. I canceled through APP after first week of usage as the app did not suite me. Continued to be billed the following year. Was told i actually subscribed via website and needed to cancel via website not app! Very poor business practices
Been two years since I’ve had the app and nothing has changed about my decision making on keeping this app. The learning style is unique and you will take away something from this app.
La mejor app de salud mental
I got charged for a subscription it was like $21 or something as soon as I saw they charged me I canceled the subscription and requested a refund. The refund request got denied and I don’t have access to my subscription so I basically got charged 21 dollars for nothing.
La descargué por las lucecitas y por qué era aesthetic . Pero es muy buena para dormir se lo recomiendo.
While the service has its upsides the biggest issue is their deceptive billing practices. No mentions of charging TRIPLE the signed up for price. They also offer a money back guarantee “if you are dissatisfied for ANY REASON” and then will try to tell you all purchases are final, not honoring their ...
Can you please create an option to turn off marketing notifications? I’m on the brink of cancelling my subscription because they are so annoying. Also, buyer beware. I was supposed to receive a free week before getting billed. I got billed immediately, no complimentary trial. Great app, but I’m ...
See how BetterMe: Mental Health compares to competitors. Get the complete Mental Health report with all complaints, missing features, and build recommendations.
View Mental Health Report — $9.99