What Users Really Think About ActiveCampaign

Love the services you offer. The customer support I receive is way below industry standards

So frustrating…the day of the AWS outage seemed to be the main issue but I’m traveling and my app no longer would recognize the MFA text code, so uninstalled and reinstalled, no fix. Had my administrator change my MFA to Authenticator but still doesn’t recognize my the supplied code. Desktop works f...

Still not understanding why I have an online check come in, and yet don’t receive the email about it till 30 minutes later. This extremely affects my work as a salesman and in a bad way.

I don’t understand active campaign. On my computer the application is great. However the phone app is nearly useless and even the website on my phone looks horrible. I want to be able to lay in bed and send an email to my list from my phone. I can’t do it on the site bc the left side of the screen w...

Merge destitute is broken. Quote from AC support: “ we consider there is a 'conflict' whenever at least one of the contacts has a value for a field, even if the other contact does not have a value for that same field. “ This is product madness! Example - I have a contact with an address & one wit...

What are you supposed to do with this app？

After signing me up for the wrong tier for over a month they finally got me on the top tier plan by then I had been through a months worth of “training” (primarily told to watch videos) so my free month of training wasn’t at all organized no one had any idea what was going on. I stayed with them for...

I was charged for services I did not authorize.