We analyzed 721 negative reviews from the top 5 Workout Tracker apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
68% of negative reviews mention this issue.
"You are forced to buy a subscription for 95 to 15 dollars."
"You shouldn’t be allowed to advertise your app as free if you can’t even use it because it immediately gives you a paywall."
54% of negative reviews mention this issue.
"Repeatedly disconnects from Apple Watch and deletes sets during workout."
"Apple Watch integration completely broken."
39% of negative reviews mention this issue.
"Support is non existent."
"Customer service stopped responding. Updates suck."
47% of negative reviews mention this issue.
"App keeps crashing."
"Keeps crashing and stalling for me."
25% of negative reviews mention this issue.
"No clear and easy way to cancel subscription."
"Difficult to cancel and if you don’t plan on renewing, make sure to cancel before or in the 10 days after renewal date."
30% of negative reviews mention this issue.
"The workout it suggested makes no sense at all - duplicative movements and the order is all wrong."
"App used to be great. Now it just recommends the same 6 exercises over and over."
Design and usability issues driving negative reviews.
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