We analyzed 880 negative reviews from the top 5 Camera apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
37% of negative reviews mention this issue.
"I was supposed to get a seven day trial but after canceling after just four days, I got charged that day for a year!"
"I paid full price to use this app and during an update they have locked me into the trial version."
28% of negative reviews mention this issue.
"The app just won’t work if those are blocked or you’re offline."
"Unable to use this app if you don’t have internet access on your phone."
18% of negative reviews mention this issue.
"I can’t zoom in video feature — that’s horrible."
"There's no way to select the lens on an iPhone with multiple lenses!"
22% of negative reviews mention this issue.
"App keeps crashing when I try to take a photo."
"It freezes when trying to save a video, losing all progress."
15% of negative reviews mention this issue.
"Their support page does not work, so I moved here to leave a review."
"I’ve contacted support a few times about the issue, but they stopped responding."
20% of negative reviews mention this issue.
"I paid for this app, now they want me to pay again for a subscription."
"I’ve been using this app for years and all of a sudden the features I paid for are gone."
Design and usability issues driving negative reviews.
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