We analyzed 29 negative reviews from the top 5 Woodworking Companion apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
52% of negative reviews mention this issue.
"ITunes restore will not work. No past issues I paid for."
"It won't let me restore my subscription. I've even tried to start a new free trial and it says I am already subscribed but I can't read any issues."
41% of negative reviews mention this issue.
"Things used to be better, had access to all the issues I bought, but now the app won't open properly."
"I love this magazine but can not get it to restore and all my previous issues are lost....."
34% of negative reviews mention this issue.
"I press next and it email or password incorrect. Well no wa"
"Would not recognize my address for my subscription even though I typed it EXACTLY as it is on the magazine wrapper."
24% of negative reviews mention this issue.
"It looks like this version of the app for Wood magazine is no longer supported."
"It was good when there were updates and such. So glad i wasted money on a digital subscription when you didn't even support the app as the iOS progressed."
21% of negative reviews mention this issue.
"I have reached out several time trying to get app is resolved but no luck, customer certainly doesn't seem interested in service."
"Please fix and don't tell us to email customer service. Provide phone support!"
10% of negative reviews mention this issue.
"First, it's not iPad optimized; I have a phone sized display in the center screen that'"
"Hard to see names, uses small light grey font."
Design and usability issues driving negative reviews.
Users cannot create accounts in-app, website login doesn't sync, address verification fails repeatedly
"So I download the app, go to set up a login in the app but you can't, so I went to the website and set up a profile. I go back to the login in the app and it asks for my email and that's it."
Light grey fonts on small screens make content difficult to read
"Hard to see names, uses small light grey font."
Only way to fix app issues is to delete and reinstall, losing all downloaded content
"I am only able to get it to open by deleting (which deletes all of my local content) and reloading the app from the Ap"
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